Account Executive

Job description

Echo’s Sales Operations Department is seeking a passionate, self-starter for our Account Executive I role. This role helps our sales team deliver outstanding service by supporting all functions of Echo’s clients’ shipping needs. This includes providing quotes for shipments, proactively identifying exceptions in the booking, and tracking process, and working with the client to resolve those exceptions. On this team, your work ethic, determination, and customer-first mentality will help you to build, secure and maintain relationships with key accounts while contributing to Echo’s long-term growth and success. Responsibilities: Qualifications: - Utilize Echo’s proprietary software to build and manage all shipments assigned to your team - Schedule pickup and delivery appointments based on customer specific needs and priorities - Work with internal partners to ensure that all client shipments are proactively booked and tracked for on-time pickup and delivery - Maintain and follow current operating procedures - Partner with and mentor Logistics Coordinators to share workload and allow prioritization based on client needs - Be an expert using Echo’s proprietary technology to perform all t...