JobMesh

Fraud Strategy Engagement Manager

EXL · US

As the Fraud Strategy Engagement Manager, you will lead the design and optimization of fraud detection and prevention strategies across the lifecycle (applic...

Job description

As the Fraud Strategy Engagement Manager, you will lead the design and optimization of fraud detection and prevention strategies across the lifecycle (application, account, and transaction). You will combine analytics, rules, and models to reduce losses and customer friction while partnering cross‑functionally to execute at scale As the Fraud Strategy Engagement Manager, you will lead the design and optimization of fraud detection and prevention strategies across the lifecycle (application, account, and transaction). You will combine analytics, rules, and models to reduce losses and customer friction while partnering cross‑functionally to execute at scale - Serve as main client contact, engaging with C‑level and senior stakeholders. - Track fraud trends and funnels; refine rules/models to balance loss, approvals, and customer experience. - Assess strategy performance (detection rate, false positives, manual review, referral) and recommend improvements. - Monitor emerging typologies (ATO, first‑party, synthetic ID, mule/merchant) and adjust controls proactively. - Own test‑and‑learn: design champion–challenger tests; measure lift; codify winners. - Oversee decisioning implementation...