Keyholder, Charlotte

Job description

Hill House is seeking a Keyholder to help lead the retail team at our store in Charlotte,NC and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. This is a full-time position with a retail schedule (including weekends). What You'll Do: - Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met - Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually - Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs - Support Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays - Work in a fast-paced environment with fastidious attention to detail Who You Are: Hill House Home is a digital-first lif...