Senior Attendance, Prosecutions and S19 Complaints Officer

Job description

The Service & Team This role sits within Cornwall Council’s Attendance and Alternative Provision services and works closely with Education, Legal Services, Social Care, Health, Police, Youth Justice and other partners. The team is responsible for delivering the Council’s statutory duties relating to school attendance enforcement, Section 19 provision, and complaints, with a strong focus on safeguarding, fairness and achieving positive outcomes for children and families. The Role: Cornwall Council is seeking a Senior Attendance, Prosecutions and Section 19 Complaints Officer to lead the delivery of its statutory school attendance enforcement and complaints function. The role provides strategic and operational oversight of the full legal process, from the issuing of Penalty Notices through to the preparation and authorisation of Section 444 prosecutions, ensuring all actions are lawful, proportionate, robust and compliant with statutory requirements. You will also lead on complex, high‑risk and Ombudsman‑linked complaints, delivering clear, thorough investigations and resolutions that protect children, families and the Council’s legal and reputational position. The postholder will pr...