Quality Manager

Job description

The Quality Manager coordinates the activities required to implement and maintain the Mistras Quality Assurance Program. The Quality Manager provides quality training and utilizes quality and continuous improvement tools to assure the effectiveness of the quality assurance program by way of internal and external audits, customer complaints, corrective actions, etc. The candidate must be able to work as a team member in the continuous improvement of production processes and procedures, work with customers to define and document their requirements. MAJOR RESPONSIBILITIES/ACTIVITIES: - Implement, maintain and enhance the Quality Assurance Program. - Manage the Nonconforming Material process and perform data analysis. - Manage the Corrective and Preventive Action process and perform data analysis. - Review contracts, purchase orders, job travelers and work instructions. - Answer customer questions, provide records, records, document customer feedback. - Manage the approval of suppliers, procurement of quality items and services. - Manage the personnel qualification and certification process, maintaining records, working with NDT Level III certifiers. - Contribute to the implementation...