Director of Implementations

Job description

Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported. We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. The Opportunity: Courier Health is at an inflection point. We exist to get patients faster, better access to life-saving therapies. How quickly and effectively our customers can go live on our platform directly determines how many people we help. Our mission drives every decision at Courier Health, and implementation is how that mission reaches the real world. This role owns that. We currently implement in weeks. You'll build the operating model that gets us to days, while maintaining a high-quality experience for our clients. This is a strategic and operational leadership role for someone who builds clarity in ambiguous environments, designs systems that scale, and takes genuine pride in delivery excellence. If you want to architect something tha...