Service Advisor

Job description

Benefits: - 401(k) matching - Bonus based on performance - Free uniforms - Health insurance - Training & development Benefits/Perks: Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities - Competitive Compensation - Career Advancement - Training and Development - Comprehensive Benefits Package - Employee Discounts - Locally-Owned Cutting-Edge Tools and Equipment: - Ensure a high level of customer satisfaction while maintaining profitability - Convert every Digital Vehicle Inspection (DVI) into a clear, prioritized estimate for the client - Maintain a personal Close Ratio of at least 25% - Lobby Management & Customer Experience coordinator - Actively sell high-margin fluid services (Coolant, Brake, Transmission) and Filter packages (Cabin/Air) identified by technicians. - Accurately...