APPLICATION & TECH SUPP SPEC 3

Job description

Job ID: 60412 Job Category: Information & Technology Division & Section: Toronto Water, Technology & Customer Experience Work Location: 60 Tiffield Road Job Type & Duration: Full-Time, Temporary Vacancy (12 months) Hourly Rate: $42.28 - $46.31 Shift Information: Monday to Friday, 40 hours per week Affiliation: L79 Full-time Number of Positions Open: 1 Posting Period: 09-Mar-2026 to 23-Mar-2026 Major Responsibilities: Summary The Application & Technical Support Specialist 3 provides technical support and front-line troubleshooting related to application, desktop, network, security and access management to enable Toronto Water staff to deliver essential services effectively and reliably. - Technical Support & Troubleshooting - Frequently travel to off-site Toronto Water locations, including treatment plants, yards and administrative offices, to provide advanced technical support for desktops, laptops, mobile devices and line-of-business applications. - Deliver exceptional customer service, ensuring timely resolution while adhering to established service standards. - Participate in hardware/software deployments, configuration, upgrades, and lifecycle maintenance. - Document and track...