Operations Support Manager

Job description

Role Overview We are seeking a detail-oriented Operations Support Manager to support our growing operations. This role is responsible for formulating and defining systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. You will serve as a key driver for operational efficiency, implementation of operating standards and procedures, from new branch installations to acquisition integration across our Distribution, Warehouse, and Service departments What You'll Do: - Support new branch openings, system installations, and acquisition integrations. - Improve operational efficiency by analyzing business and user needs within Distribution, Warehouse, and Service departments. - Formulate and define system scope and objectives through research and fact-finding. - Devise or modify procedures to solve complex problems, considering equipment capacity, limitations, and desired results. - Document system requirements and translate them into proper technical specifications. - Revise existing system logic difficulties and provide technical solutions. - Lead and check the work of operations personnel and provide necessary training....