Customer Re-Engagement Specialist (Rehash Sales) - Part Time

Job description

Bath Experts | Exclusive Jacuzzi Bath Remodel Dealer Compensation: Hourly Base + Commission: Location: Hybrid: Employment Type: Part-Time, 20 hours/week. 8am - 12pm or 2pm - 6 pm shifts, Monday-Friday About the Inside Sales Rep Role: Bath Experts is seeking a motivated, customer-focused Rehash Specialist to support our sales organization through thoughtful follow-up and customer re-engagement. In this role, you will reconnect with warm customers who previously had an in-home consultation but did not move forward, reviewing prior sales activity to understand their needs and objections. You’ll provide consultative support, nurture relationships, and help move opportunities forward through meaningful follow-up and coordination. This is a part-time role designed to support conversion efforts. What You’ll Do: - Re-engage warm customer leads (Demo – No Sale) to coordinate and schedule follow-up appointments - Manage volume rehash and retention efforts by reviving and saving cancelled contracts - Review sales recordings, notes, and photos to understand prior appointments and identify rehash opportunities - Contact customers via phone and email to understand objections and reasons for not...