Manager, Clinical Operations

Job description

Description JOB SUMMARY: Reporting to the Director, the Clinical Operations Manager is responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate. Responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting. Provides leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department. Plays a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services. Leads an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community. This work is framed within VCH’s commitments to...