Float Pool Program Manager - California

Job description

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position will lead and manage the Retail Float Pool team, focusing on driving sales performance, and market success while reinforcing the behaviors needed to meet customer experience and performance expectations. This leadership role will be responsible for driving consistent execution of the delivery of retail products and services. Will collaborate with Retail leadership to lead sales performance and customer experience. Responsibilities may include leadership oversight of multiple markets. Position requires in-depth knowledge of Retail policies and procedures to effectively lead and supervise Float Customer Service Representatives and Float Personal Bankers Implements effective team leadership strategies to motivate and develop Float employees. Foster a collaborative and high-performance culture by setting clear goals, providing regular feedback, and recognizing achievements. Encourage continuous learning and professional growth to enhance team capabilities and drive sales results. Act as...