Field Service Engineer

Job description

Field Service Engineer Application Deadline: 14 September 2026: Department: Field Service: Employment Type: Full Time: Location: US - Remote: Reporting To: Tim Koss: Description: Responsible for providing training and technical support to distributors, technicians, contractors, dealers, and/or installers. Gathers site-specific data and installation information to aid with the proper application or troubleshooting of Franklin Electric Fueling Systems products. Key Responsibilities: - Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers. - Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations. - Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed. - Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires. - Acts as a liaison between field, product management and engineering departments. - Writes and submits timely and accurate reports, as well as special reports needed to highlight problems at specific...