Guest Services Manager

Job description

Company Description Element 52 jobs in Telluride, CO offer competitive wages, great benefits and unparalleled work experience. Interested candidates who seek a career in Colorado at our beautiful resort in Telluride Colorado are invited to send introductory letters and resumes. The targeted compensation range for this full time year round, exempt position is $55,000 - $60,000. Housing available. The position offers a competitive compensation package presented by Auberge Resorts Collection. Job Description: This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. - Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up. - Align with the Director of Rooms and other guest services leaders to maximize hotel operations. - Utilize tools to execute timely, thoughtful, and personalized communications and teach and train team members to do the same. - Foster an environment that ensures consistency and a high level of guest satisfaction. - Strive to improve guest and team member satisfaction and maximize the financial pe...