CUSTOMER ACCOUNT SPECIALIST

Job description

The Job Details: Working closely with the CAS Lead/CAS Supervisor and the local USCS management team. This individual will consistently contribute to USCS’s key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment. Focused on continuous improvement, this position assists in the oversight and/or contributes to the planning, development and implementation of all office procedures and activities required to meet customer and administrative support requirements, striving to exceed USCS’s facility and Company goals. Pay Range: $21.00 - $23.00: Shift: 12pm - 8:30pm + OT as needed; Mon - Fri - Assist in meeting customer service requirements, in building good customer relationships, and ensuring that all requests are responded to in the highest professional manner. - Provide administrative support to warehouse operations as needed, including but not limited to the timely and accurate processing of inbound/outbound activity, reports, order processing, completion of documentation, and written/verbal/electronic communication. - Work with warehouse operations to monitor assigned i...