Shift Leader

Job description

Job Description At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG , you will play a pivotal role in shaping unforgettable dining experiences. Your role will include: We appreciate diverse experience, but specifically, we are looking for candidates who have: - Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift - Champion a “customer-first” mindset by delivering standout service to both new faces and regular guests - Maintaining high quality food safety, cash handling, cleaning and stock control - Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures - Communicate clearly and confidently with the restaurant team to keep everyone aligned - Be hands-on with managing labour and COGS to help drive a successful, profitable store - Oversee deliveries like a pro, ensuring orders are accurate and match invoices - Leadership or supervisory experience in a fast-paced environment - A track record of providing outstanding customer service - Completed or willingness to complete Food Safety Supervis...