Care Coordinator / Office Manager

Job description

Replies within 24 hours Benefits: - Bonus based on performance - Competitive salary - Paid time off Job Summary: HomeWell Care Services is hiring a full-time Care Coordinator / Office Manager to help run and grow our home care agency. This is a hands-on, in-office role where you’ll manage calls, scheduling, and day-to-day operations while helping us bring on new clients and caregivers. You will be the first point of contact for families, caregivers, and referral partners. This role can be fast-paced at times and requires someone who follows through, communicates clearly, and takes ownership of outcomes. This is not a passive administrative role. We are looking for someone who keeps commitments, stays organized, and helps move the business forward every day. Responsibilities: Client & Lead Management: - Answer incoming calls and respond to inquiries from families and referral sources - Follow up on all leads (A Place for Mom, Caring.com, website, etc.) in a timely and consistent manner - Schedule in-home assessments with the care manager - Build trust with prospective clients through clear, responsive communication Scheduling & Operations: - Build and maintain caregiver schedules -...