Night Manager

Job description

Our hotels never sleep. So, we’re looking for a Night Manager to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. A little taste of your day-to-day: Every day is different, but you’ll mostly be:● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures● Checking guests in, out and managing any wake-up call requests● Answering phones and dealing with overnight guest queries● Running night audit property management systems or manual equivalents● Performing other duties such as concierge services and special guest requests What We need from you: ● Accounting and mathematics skills for accurate auditing and payment processing● Cash handling experience for counting and securing bank and processing cash payments● Computer literacy, including familiarity with PMS software● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff● Customer service experience● Knowledge of hotel operations, offers and the local area ● Must hold a valid v...