Guest Experience Supervisor - London Marriott Hotel Regents Park

Job description

POSITION SUMMARY: Explore our very big world. We are looking for a passionate Guest Experience Supervisor to join our wonderful team at London Marriott Hotel Regents Park. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you’ll make: First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too. What you’ll do: - Process guest check-ins, assigning rooms and activating room keys - Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns - Answer, respond to and process all guest calls, messages, questions or concerns - G...