Assistant Account Manager

Job description

Sheridan. Be part of something greater. Your career awaits…join us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular novels to prestigious education and trades books, and so much more. A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do. Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Duties/Responsibilities: - Enter orders with complete job specifications into the core business system. - Process and prepare shipping and mailing instructions. - Process and route all proofs and materials supplied by customers. - Assist with processing change orders. - Gather information for Account Manager or Senior Account Manager. - Assist in creating and maintaining customer standing instructions and profiles. - Assist with entering specifications for Estimating. - Assist with incoming phone calls and e-mails. - An effort must be made to answer or resolve the customers' questions or concerns rather t...