Housekeeping Manager

Job description

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Join the Discovery family, where quality and service are at the heart of everything we do! This role we be located at one of Discovery Land Company's locations: Driftwood Golf and Ranch Club, set outside of Austin, TX. Driftwood Golf and Ranch Club is seeking a Housekeeping Manager to join the Residential Services Department. Key Responsibilities Manage the housekeeping team including scheduling, hiring, training and performance management. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Anticipate housekeeping needs and respond in a timely manner, providing exceptional service and communication at all times with members/guests and team members. Assist in resolving member complaints, ensuring complete satisfaction. Make sure all schedules have adequate coverage for all shifts, including working a minimum of two floor shifts a week. Responsible for cleaning, maintaining, and turning over all club amenities including locker rooms, comfort stations, common areas, offices, employee cafeteria...