Customer Service Consultant

Job description

Service Center Miami - SW 130th St JOB SUMMARY: Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards. REQUIREMENTS: - Benefits from day one: Immediately eligible for medical, dental and vision - Industry Comparable Pay – Paid weekly and eligible for overtime - Paid Vacation & Holidays – Can begin accruing day 1 - Career growth opportunities – we promote from within! - A career for life: You’ll gain hands-on experience within a production shop. - 2+ years of customer facing experience; sales experience a plus - Must...