Support Engineer (UK)

Job description

Job Title: Support Engineer Security Clearance Requirement: Eligible to obtain and maintain an active UK security clearance Location: Remote based in UK, 25% travel requirement to the Gloucestershire Area (not Gloucester). Position Overview: We are seeking a Support Engineer to provide customer-focused Level 1 and Level 2 support across secure, defence-oriented cloud environments. This role is central to the day-to-day operational success of our customer platforms, with a primary focus on responsive support, clear communication, and disciplined execution. You will support and administer Azure Landing Zone environments, handle incidents and service requests, and become a recognised internal “application champion” for the suite of Commercial-Off-The-Shelf (COTS) platforms we deliver to customers (modern ways of working and CI/CD enablement tooling). By owning the operational delivery and application administration workstream end-to-end, you ensure platform stability, user productivity, and a high-quality customer experience, while enabling the wider team to maintain momentum across the broader programme of delivery and improvement. This role suits someone who takes pride in operation...