Healthcare Associate - AssistRx Academy (Customer Service Representative)

Job description

About AssistRx Academy AssistRx Academy is a structured career-launch initiative designed to empower individuals seeking a career change, and those without prior healthcare experience to begin a meaningful career in the healthcare industry. Through a four-week paid training program, participants receive comprehensive instruction in healthcare operations, patient services, and compliance fundamentals. Upon successful completion of the Academy, participants are offered full-time employment as a Customer Service Representative supporting one of AssistRx’s client programs. This initiative serves as a gateway to long-term career growth and advancement within AssistRx and the broader healthcare ecosystem. Position Summary: The Healthcare Associate – AssistRx Academy is a passion-driven customer service role designed for individuals beginning their healthcare career journey. Participants will complete a four-week training and education program focused on healthcare fundamentals, patient support, and compliance requirements. Following training, Associates provide external customer service support by receiving and responding to program-related inquiries, assisting with pharmacy benefit inve...