Customer Access Representative & Medical Assistant I

Job description

JOB CATEGORY: MEDICAL ASSISTANT / CUSTOMER SERVICE / COMMUNITY HEALTH CENTER: POSITION SUMMARY: This position includes duties as a Customer Access Representative and a Medical Assistant I. As a Customer Access Representative, it provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. As a Medical Assistant I, it assists the professional and para-professional staff in rendering health care. REQUIREMENTS: EDUCATION AND/OR EXPERIENCE: CUSTOMER ACCESS REPRESENTATIVE Experience in medical billing preferred. - High school diploma or general education degree (GED) required. - Six months experience in healthcare setting OR one year administrative and/or customer service background. - Computer experience required; ability to work with Windows-based programs strongly preferred. - Experience or training in customer service industry preferred. MEDICAL ASSISTANT I: Must be deemed competent in phlebotomy within 120 days of hire. - High school diploma or general education degree (GED) required. - Thorough knowledge of nursing aide duties preferred. CERTIFICA...