Client Services Coordinator

Job description

DUTIES AND RESPONSIBILITIES: required. - Handle and document prospective client inquiries regarding requests for care and service - Assess client service needs in consultation with the Contracts Manager or designate; schedule licensed and unlicensed employees for care and service assignments; promote consistency of caregiver assignments and coordination of services. - Report and collaborate with other funders / Customers or government programs, as - Notify clients and Field employees regarding initial and ongoing schedules. - Complete data entry and maintain accurate current scheduling - Participate in client satisfaction - Market and promote Bayshore HealthCare in keeping with the individual Branch Office Sales and Marketing - Participate in ongoing internal and/or external continuing education activities. - Adhere to Bayshore Policies and Procedures. - Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management - Participate in proactive Health & Safety activities while performing all Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. - Maintains confidentiality of client and corpor...