Retail General Manager Bench

Job description

At Office Depot and Office Max our Bench General Manager will have ownership and drives the overall customer and sales service culture within the location. The Bench General Manager will: - Have accountability for managing sales performance and identifying sales opportunities. - Develop overall store strategies and tactics to achieve sales, service and operational performance goals. - Ensure maximum sales and profitability by focusing on key business initiatives. - Own associate training, development of top talent, provides positive and constructive feedback, and appropriate coaching and counseling. - Lead, motivate and inspire associates to create a customer-centric environment resulting in a memorable and positive customer experience - Build customer retention, strong relationships, and brand awareness and loyalty. - They will also be responsible for hiring; merchandising, operations and execution of store and company standards in addition to resolving associate and customer relations’ concerns. - Conduct performance management of all associates. - Participate in networking and creating positive relationships within the community. - Act as a Change Champion, initiating and suppor...