Elliott's Hardware - Sales Associate

Job description

Summary Sales associates provide excellent customer service to the customers by listening to customers, helping customers identify and clarify their needs, and reacting with accurate information and product recommendations. This position prefer bilingual , but not required. Experience with small engine and parts is preferred, but not required. Would prefer that the candidate is bilingual. Essential Duties & Responsibilities: - Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?” - Practice excellent customer service and listen intently to customer needs. - Direct customers to the appropriate products for the particular customer need. - Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG. - Perform sales counter functions such as order entry, special orders, and price lookup. - Accept and respond to telephone inquiries from customers in a polite manner that provides the information sough...