Military Insights Director

Job description

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity: As a dedicated Military Insights Director, you will be a strategic business partner in leading key enterprise business initiatives and large-scale research projects associated with member insights. A highly knowledgeable and multi-disciplinary research subject matter expert that synthesizes insights from multiple sources and translates findings into business issues, strategies, and recommendations. Independently, manages/performs multiple complex to highly complex, and often unique, work assignments and problem resolution across systems, processes, or channels; and navigates obstacles to deliver the work product. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing wi...