Patient Services Representative, Pain Medicine, Full Time, First Shift

Job description

The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care. Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Front Office Flow: - Warmly greet patients...