Major Account Manager (Remote)
Vertiv · Westerville, Ohio, US
POSITION SUMMARY Responsible for managing and growing relationships within assigned Major Accounts to expand Vertiv’s portfolio of critical infrastructure se...
Job description
POSITION SUMMARY: Responsible for managing and growing relationships within assigned Major Accounts to expand Vertiv’s portfolio of critical infrastructure services. Partner closely with equipment sales teams to engage early on new projects and grow the installed asset base within each account. Develop and maintain a strategic account profile and relationship map to strengthen Vertiv’s position and alignment with key stakeholders. Through regular customer engagement, build trusted relationships and identify opportunities to deepen collaboration. Leverage internal teams and subject matter experts as needed to deliver solutions that meet or exceed customer expectations. RESPONSIBILITIES: - Manage overall relationship with each named account, including developing strategic growth plans to expand the account deeper and wider. - Develop long term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. - Negotiate national and/or global level agreements on behalf of the company, including all pricing, scope and SLA/KPI related deliverables. - Where applicable, manage and coordinate the efforts of Local Business Partners pa...