Branch Manager - Manchester

Job description

Location: Swinton, Manchester, M27 Reports to: Chief Operating Officer (interim — moving to Head of Branch Network on appointment of that role) Base salary: £45,000 per annum – £50,000–£52,000 OTE (base + £5,000–£7,000 performance bonus tied to branch KPIs, paid quarterly) Hours: Full-time, permanent. Standard pattern Mon–Fri 9–5. The Branch Manager owns the branch revenue and decides whether to test evening, Saturday, and community activity to grow walk-in trade and margin – flexing their own week to make those tests work. Not a strict 9 to 5 role. *** Please read this before applying Before you apply, please read this carefully. We have had candidates progress to final interview only to discover the role wasn’t for them. We’d rather be honest now than waste anyone’s time. This is a relentless operational performance management role. You will spend the majority of your week on the branch floor – observing live client appointments, reviewing post-appointment administration, coaching Legal Advisors side-by-side, and holding underperformance to account. Standard branch trading is Monday to Friday, 9–5 – but this is not a clock-in/clock-out role. As Branch Manager you own the local re...