Membership Director
YMCA of Greater Rochester · Webster, New York, US
Description $62,355 per Year and a Free Family YMCA Membership Under the supervision of the Executive Director, the Membership Director is responsible for ov...
Job description
Description $62,355 per Year and a Free Family YMCA Membership Under the supervision of the Executive Director, the Membership Director is responsible for overall supervision and leadership of membership operations including Child Watch for the Bay View Family Branch. The Director is responsible for revenue and membership growth/retention, fiscal management, financial development, facility management, hiring, training and supervision of staff. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed. ESSENTIAL FUNCTIONS: · Overall responsibility for all membership services and membership desk at the Bay View Family branch. · Responsible for hiring, training, supervision, and continued development of all membership staff at the Bay View Family branch. · Serve as a leader in customer-focused operations. Provide exemplary leadership in member recruitment, service, evaluation, engagement, and retention efforts. · Act as a liaison between members and membership staff regarding member and guest concerns and work as the key leader to assure a safe, fun and quality environme...