Engineering Operations Associate - AI First

Job description

Eulerity is a rapidly growing technology company providing marketing automation technology to small businesses and franchises. Our industry-recognized proprietary software solution supports the creation, execution, and analysis of paid marketing across all major digital channels including Google Search, Social Media (Facebook / Instagram), Display, & Video. We are looking for a highly organized, detail-oriented , and technically proficient Engineering Operations Associate to be the cornerstone of our software platform's health and stability. This role sits at the intersection of engineering and operations, serving as the critical link between reported issues and their resolution. You will be responsible for streamlining our internal bug lifecycle, owning quality assurance, and ensuring the reliability of our complex, configurable platform. Responsibilities: Qualifications: Bug & Issue Management: - Own and manage the end-to-end lifecycle of the internal bugs/issues board (e.g., Jira, Asana, etc.). - Triage, prioritize, and accurately assign technical issues to the correct development teams, leveraging your foundational understanding of software development and team ownership. - Coo...