Transactions Specialist III - Exceptions Processing Team

Job description

Join our team, where you'll play a key role in driving efficiency and accuracy. Elevate your career in a fast-paced environment that values excellence and innovation! As a Transactions Specialist III in the Exception Processing department you will be responsible for processing daily document transactions, each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy on a daily basis. Job responsibilities: - Perform a variety of Operation functions centered on the processing of data and documentation - Provide Confirmation - provides specific account information to third-party requestors that confirm the customer’s bank relationship and verifies deposits or account balances - Handle deposit Exceptions/Returns, Research, Document Preparation, Handling, Reviewing, and Processing Transactions and Remittances - Perform root cause analyses on new / recurring issues or control gaps - Communicate with Business Partners to facilitate resolution of outstanding cases/issues - Determine routine decisions and course of act...