Engagement Manager

Job description

Would you enjoy impacting the digital experiences for users worldwide? Do you relish the prospect of working with cutting-edge technology? Join our Professional Services team: Our customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision. We collaborate to understand customer needs and to deliver results and possibilities for their growth and success. We build trusted relationships through clear communication, honesty and listening to our customers. Partner with the best: As an Engagement Manager, you will maximize value, retention and growth throughout the customer life cycle. You will help to build, innovate and evolve customers' security, performance or media delivery strategies. Delivering innovative outcomes for customers through efficient relationships, business acumen, and operational focus. As an Engagement Manager you will be responsible for: - Being the strategist and technical advisor to architects and technology leaders of Akamai's premium customers - Partnering with Sales and pre-sales to make recommendations that expand adoption of Akamai's products and services - Maximizing customer satisfaction, retention, and...