IT Field Services Technician

Job description

Keep critical technology running where it matters most - on the floor. As DP World brings its new facility online in Rialto, CA, we’re looking for an IT Field Services Technician to provide hands-on technical support and ensure reliable system performance across the site. In this role, you’ll be the on-site connection between end users and IT - supporting hardware, software, and network needs while helping maintain system uptime in a fast-paced operational environment. You’ll work closely with centralized IT teams to troubleshoot issues, support deployments, and ensure technology aligns with business requirements. This is an opportunity to play a vital role in day-to-day operations, delivering responsive support, maintaining system integrity, and helping build a strong IT foundation for a growing facility. About the Role: How you will contribute: - Responsible for maintaining standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. - Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it r...