Banquet Captain

Job description

Description The Banquet Captain oversees banquet functions by leading staff, ensuring smooth event execution, managing client needs, and supervising food and beverage service and setup/breakdown. Key responsibilities include reviewing Banquet Event Orders (BEOs), coordinating staff and set-ups, ensuring guest satisfaction, processing payments, and maintaining a safe, clean environment to deliver high-quality guest experiences. Responsibilities: Event Leadership & Execution: Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service. Lead the planning, organization, and execution of various events like receptions, luncheons, and galas. Ensure table settings, room setups, and service stations meet BEO and company standards. Client & Guest Interaction: Act as a liaison, greeting clients and guests and promptly responding to their requests. Communicate BEO changes to the catering office and other affected departments. Ensure guest satisfaction by monitoring meal service and addressing any concerns. Staff & Operations Management: Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow. Coordinate with banquet st...