Pet Parent Experience Associate

Job description

Sploot Veterinary Care is introducing a brand-new approach to Urgent & Primary Care for pets, and we’re seeking a rockstar Pet Parent Experience Associate to join our team full-time in Salt Lake City, UT ! If you’re passionate about providing an AMAZING client experience and want to make an immediate impact on pet parents and their furry friends, we want to hear from you. About Sploot Veterinary Care: At Sploot, we believe every pet deserves high-quality veterinary care —whether it’s a routine checkup or an urgent situation that can’t wait. We also know a happy and healthy veterinary team is the foundation of exceptional patient care. That’s why we focus on support, collaboration, and work-life balance , enabling each team member to thrive. Join us at our Salt Lake City, UT clinic and help shape the future of veterinary medicine! Responsibilities: - Client Support & Coordination : Provide a positive, empathetic experience as the first and last point of contact for pet parents, from check-in to check-out. - Schedule Management : Create, update, and own the daily clinic schedule, ensuring the flow of appointments runs smoothly. - Team Collaboration : Work alongside veterinarians, tec...