Sr. Operations Production Coordinator - Balancer II (Essential Onsite)

Job description

Sr. Operations Production Coordinator - Balancer II (Essential Onsite) The Role: The Evening Items Processing Senior Coordinator will ensure the day-to-day check processing is completed accurately, meets the defined deadlines, and meets or exceeds established service levels. These roles are critical to Capital One Bank in the daily processing of checks. The primary functions for this role include items processing and meeting regulatory requirements daily. Responsibilities: Supports the daily deposits and withdrawals made by Capital One Bank customers by proactively identifying and correcting errors, by reviewing images and balancing files Responsible for processing items within established targets and guidelines to ensure customers get prompt and accurate access to their funds Perform research to apply transaction to the appropriate accounts in the case of misreads of missing information Responsible for approval of customer and bank adjustment transactions Follow direction and execute tasks efficiently following procedures and meeting regulatory and customer experience requirements and also make effective independent decisions when necessary Proactively identifying operational and/...