Client Care Advisor (Veterinary Receptionist) - Part-time

Job description

Job Title: Client Care Advisor Location: Eastcott Veterinary Hospital: Job Type: Part-time, fixed term: Hours: 20 hours per week. Monday to Friday 09.30am - 1.30pm plus 1 in 7 Saturdays Eastcott Veterinary Hospital and Referrals are recruiting for an experienced and professional client care advisor to join their friendly and supportive team. The purpose of this position is to serve as a member of the reception team, providing an excellent service to our clients and visitors. Arranging appointments: Keeping accurate records: Various clerical duties related to animal patient care and treatment Facilitate accurate communications between clients, veterinary surgeons, our nursing staff and the practice manager Our receptionists should create the image and the first impression of our business, remaining calm, courteous and professional at all times, regardless of a client or visitor’s behaviour. Our receptionists should make a positive impression and make clients feel confident in our service as a whole and helps to put them at ease if they are worried or apprehensive. This position requires a practical knowledge of the practice’s organisation and services; the basic rules and regulation...