Shared Market Clinical - Coordinator, Market Quality

Job description

Market Quality Coordinator Job Summary: The Market Quality Coordinator is responsible for the monitoring and pursuit of CMS STARS HEDIS measures, conducting patient outreach calls, and partnering with center leadership and teams to achieve STARS and HEDIS goals. This role serves as part of the market operations team, working across many payors within a single market in an outpatient senior-focused primary care setting. Duties/Responsibilities: - Conduct enterprise and local strategies and initiatives for closing STARS gaps - Medical record review to document and close Focus On Care measures - Request medical records and upload documentation to electronic medical records system - Perform patient outreach calls to support quality gap closure, including assisting and encouraging members with scheduling and completing screenings. - Schedule and perform ancillary visits to complete in-center screenings. - Meet regularly with Market Leaders to discuss roadblocks, regular progress, and to strategize center and market focused initiatives. - Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times. - Additional responsibilities and dut...