Transactions Specialist I - Receivable Operations

Job description

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I within JPMorganChase, you will be responsible for processing transactions which can include moderately complex tasks. You will be expected to adhere to established procedures and guidelines, while maintaining production targets with accuracy. This position offers opportunities to develop skills in critical thinking and problem solving while working under limited direct supervision, in a high efficiency workplace. Job responsibilities: - Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency. - Respond to customer inquiries and requests, such as balance inquiries and account maintenance, providing a positive customer experience. - Utilize automation technologies to optimize transaction processing and account servicing. - Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues. - Maintain up-to-date knowledge of applicable product definitions an...