Principal Customer Success Consultant

Job description

Come shape the future of education with us. At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving. As Australia’s leading K–12 school management platform, Compass supports thousands of schools and is expanding across the UK and Ireland. Compass is at an exciting inflection point - scaling its product, its team and the way we partner with our most strategic customers. We’re now looking for a Principal Customer Success Consultant to join our team. About the Role & Team: This role is responsible for delivering a highly tailored, white-glove experience to Compass’ most prestigious private schools. As a Principal Consultant, you’ll act as a trusted advisor to school leadership, driving exceptional outcomes, deep product adoption and long-term strategic partnerships. You’ll play a critical role in Compass’ success within this segment, while representing the Compass brand at the highest level. This role combines deep product and implementation expertise with strong relationship, project and sta...