Customer Service Specialist (m/f/d) for Scandinavia

Job description

Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in the Scandinavian countries (Denmark, Sweden, Norway). - As their competent partner, you will support them in all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system. - Servicing our already registered dealers is your focus, but you also help to win new customers and interest them in a cooperation with Parts Europe. You bring along: - You have already gained first professional experience in the areas of customer service, customer support, internal sales or similar. - Ideally, you share our passion for motorcycles, ATV/UTV, bicycles etc. and the associated products and accessories. - A professional level of English (written and spoken) is mandatory for this role, besides you are fluent in at least one other Nordic language (e.g. Danish, Swedish, Norwegian). - You are open-minded, communicative and have a distinct service and customer orientation. - A routine handling of the common MS Office programs and experience in using an ERP syst...