Lead Warehouse Associate - 2nd shift
ID Logistics · Carneys Point, New Jersey, US
- Contribute to the overall customer satisfaction on an operational level by arranging transportation of orders/products from Distribution Centers, outside r...
Job description
customers with the Shipping Supervisor and schedule required equipment for these moves. customer service, warehouses and inventory planning departments to make the most effective freight decisions (lowest costs at the highest service levels). - Contribute to the overall customer satisfaction on an operational level by arranging transportation of orders/products from Distribution Centers, outside rework vendors, and - Coordinate and prepare documentation of export shipment with the Export Department. Ensure all correct data is on the bill of lading to cover all legal aspects as well as shipper / carrier responsibilities and customer specific requests. - Trace shipments and obtain proof of delivery information as requested by Customer Service. - Coordinate and expedite "same day" messenger shipments and determine best method for shipment. Call all carriers that are not scheduled for daily pickups and coordinate customer pickups. - Update and coordinate with Customer Service all customer transportation information in the customer master file. - Investigate and resolve carrier discrepancy reports and communicate with customer service. Resolve expediently all issues concerning overages,...