Desktop Support Engineer L2 ES

Job description

WE‘RE HIRING AS AN L2 DESKTOP SUPPORT TECHNICIAN IN BARCELONA!: Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive L2 Desktop Support Technician: to handle advanced hardware, software, and asset management across multiple sites in the Barcelona area. Join us for a rewarding career in a supportive, family-like environment where you‘ll look forward to coming to work every day. Client in 190+ countries: 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do: Provide L2 onsite and remote support for Windows and Apple devices, handling IMAC, advanced troubleshooting, and VIP support Perform asset tagging, CMDB updates, and inventory tracking across dedicated and dispatch sites per ITIL processes Support printers, AV systems, hardware refreshes, warranty coordination, and new hire onboarding Requirements: What You Need: 1–2 years in L2 desktop support with Windows 10/11, macOS, Micr...