Disputes Administrator

Job description

Company Description Come join us and make a difference in the world! Discover more at www.necsws.com: NO AGENCIES PLEASE: Job Description: Role Purpose: Working alongside the Sales Order Processing team, you will be supporting Head of SOP & Disputes Management with the resolution of Customer Contractual Billing queries resulting in accurate and timely disputes resolution to help support cash collection activity. Required to keep within an average monthly target, following process & control mechanisms determined in the Order to Billing process. What you will be doing: - Work closely with Sales Order Processing, Credit Control, Sales & Delivery teams to ensure queried contractual invoicing is validated, reconciled and resolved quickly to help maximise on cash collection activity - Raising required Credit Tasks within SharePoint 365 system, gaining timely Business & Finance approvals - Raising accurate Credit Orders & New Orders/Invoices using SAP Finance system, ensuring all relevant & associated SAP orders are updated, particularly where a Supersede or Termination has been progressed - Ensure Vision (Invevo) is accurately updated with Credit and/or new SAP Order references and custo...