Workforce Scheduler

Job description

Bring your energy to Aggreko as Workforce Scheduler based in New Orleans, LA. You’ll help us optimize technician resources to meet business priorities and achieve excellence in service delivery . Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades. What you’ll do as Workforce Scheduler: - Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance - Develop technician schedules in consultation with the Service Center Manager and Team Lead - Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status - Optimize technician resources to meet business priorities and achieve set KPIs for productivity - Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges - Ensure adherence to customer-specific safety requirements, including induction...