Case Manager - Specialised Insurance

Job description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY: As part of our diverse team based in Sydney , you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. This is an exciting opportunity for someone with extensive customer service experience, an allied health background or case management experience to work within EML’s Specialised Insurance Group (SIG) , supporting our Hospitality Industry Insurance (HII) and Trinity Insurance portfolios. As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process. This may include determining claim liability, managing treatment, processing payments, attending case conferences and implem...